Accessibility in West Elgin

Fill out a Customer Satisfaction Survey if you have issues with accessibility relating to our services, programs, or facilities.

Fill out an Accessible Customer Service Feedback Form if you need a document from us in an accessible format. You can also contact our Clerk by email or by calling 519-785-0560 ext. 222.

West Elgin adopted the Joint Elgin County's Accessibility Plan in 2021, as per the Accessibility for Ontarians with Disabilities Act (AODA). The plan discusses past projects, identifies barriers in municipal buildings, and explains the process for improving accessibility.

We also have an Accessibility Policy so we are in compliance with the Integrated Accessibility Standards Regulation of the AODA and Temporary Service Disruption Policy. 

Four Counties Transit Accessibility

We adopted the Four Counties Transit Accessibility Policy in 2019 to ensure we eliminate barriers and improve accessibility for our customers using the Four Counties Transit System.

Persons With Disability Warning Signs

West Elgin adopted a policy for Persons with Disability Warning Signs.  To apply for a persons with disability warning sign please fill out the form and a staff member will be in contact with you about the next steps. 

Annual Accessibility Status Reports 

2019 Compliance Report 

2020 Annual Accessibility Status Report 

2024-2026 Elgin County and Local Municipal Partners Joint Diversity, Equity and Inclusion Plan